Returns
Returns are only accepted if the wrong items are accidentally shipped out to you. If this does occur, please get in touch via email at itsori@gmail.com providing order number and images of the goods received.
Shipping
Any orders placed through my shop are packed and shipped within a week following the purchase. Once the couriers collect the parcels, they would normally deliver in the following 4-6 days within France. For orders placed from abroad, these times may vary and be as long as 2-3 weeks depending on the country of destination.
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There might be tax or customs charges on some items shipped abroad. keep in mind that you may need to pay customs fees upon pick up of your parcel.
Care
Each of the pieces has been handmade, from throwing to glazing in my studio.
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The object is food safe and dishwasher safe however please take into consideration that high temperature fired stoneware meaning they are more susceptible to chipping compared to mass produced wares.